Terms & Conditions

Legal notice

  1. An instruction to carry out work, whether written or verbal, shall be taken as acceptance of
    these terms and conditions unless the work is the subject of another written contract, the
    terms of which supersede these.
    • Definition and basis of pricing
      a) An estimate is an approximate price, calculated with reasonable care from available
      information, which may be given as a range or percentage variation. It constitutes an offer
      to do the work within the price range. This will be used where an exact price is not required
      or is impossible to give due to lack of information.
      b) A quotation is an offer to do the work specified at the price quoted.
      Once either a quotation or an estimate is accepted by the client it is to be taken as a
      contract between the company and the client.
      c) Schedule of work. An estimate or quotation will be costed on the schedule of work
      prepared from information supplied by the client. This schedule is the basis of the contract
      and clients are advised to check the schedule carefully to ensure that it is what they require.
    • Conditions
      a) The price is based on normal working hours, Monday to Friday, unless otherwise stated.
      b) All possible care will be taken in carrying out the work, this will mean plasterwork made
      good to original finish and floorboards and access panels screwed back. It does not include
      redecoration. Whilst every effort will be made to preserve the condition of any floor coverings
      we will hold no responsibility for any accidental damage caused.
    • Payment
      a) Unless otherwise stated in the estimate or quotation, payment shall be due on receipt of
      invoice, which shall be submitted on completion of work.
      b) Should the period of work be extended, staged invoices for work done and materials
      supplied or specially ordered and held will be submitted. Payment of these shall be due on
      receipt of invoice.
      c) Materials supplied shall remain the property of the company until paid in full.
    • Time of Completion
      The company shall endeavour to carry out the work in accordance with the dates specified
      on the estimate or quotation, or if no dates are specified, within a reasonable period of
      time. However, the company cannot be held responsible for any losses, damage or increase
      in cost due to delays beyond the control of the company.
    • Guarantee
      The completed work will carry a 5 year guarantee against faulty workmanship or installation
      materials. Electronic devices, luminaries and appliances are excluded from this warrantee
      but will be covered by the manufacturer’s warrantee, a minimum of one year.
      We shall not be liable for damage from external sources affecting the installation or any
      form of misuse.
      The implementation of this guarantee shall only be carried out by the company staff or
      persons instructed by the company. No responsibility is accepted for repairs or alterations
      effected by anybody else.
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